Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• No exchanges or refunds.
• Return shipping fees offered.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Atika (corporate name) Atika Company (status) Head Office Akwa North - Douala - Cameroon; Telephone number 650 64 50 50; E-mail address [email protected] General conditions of sale of the products sold on Afrikrea.com Last updated 08/10/2018 Article 1 - Purpose The present conditions govern the sales by the company Atika-Douala (Cameroon) clothing and fashion accessories. Article 2 - Price The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the date of the order), unless otherwise indicated and excluding processing and shipping costs. In case of order to a country other than Cameroon, you are the importer of the product concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of Atika. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies of your country. We advise you to inquire about these aspects with your local authorities. All orders regardless of their origin are payable in euros. The company Atika reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of the validation of the order and subject to availability. The products remain the property of the company Atika until full payment of the price. Warning: as soon as you physically take possession of the products ordered, the risk of loss or damage to the products is transferred to you. Article 3 - Orders You can order: Detail the chosen terms, for example: • On the Internet: Afrikrea (website address) • By telephone on +237 650 64 50 50, from Monday to Saturday from 9h to 19h30. The contractual information is presented in French and will be confirmed at the latest at the time of validation of your order. The company Atika reserves the right not to register a payment, and not to confirm an order for any reason, and more particularly in case of supply problem, or in case of difficulty concerning the order received. Article 4 - Validation of your order Any order appearing on the website Afrikrea supposes the adhesion to the present General Conditions. Any confirmation of order implies your full and complete adhesion to the present general conditions of sale, without exception or reserve. All data provided and the recorded confirmation will be worth proof of the transaction. You declare to have perfect knowledge. The order confirmation will be worth signing and acceptance of the operations carried out. A summary of the information of your order and these General Conditions, will be communicated to you by Afrikrea.com by a process of their own (email / SMS / mail). Article 5 - Payment The fact of validating your order implies for you the obligation to pay the indicated price. The payment of your purchases is made by credit card thanks to the secure payment system present on Afrikrea.com Article 6 - Withdrawal In accordance with the provisions of the Cameroonian law, you have a withdrawal period of 14 days from receipt of your products to exercise your right of retraction in case of error in the order or the deterioration of one or articles. Returns are to be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage to the product on this occasion may be such as to defeat the right of withdrawal. The return costs are our responsibility in case of error in the order or the deterioration of one or articles during the process of sending. In the event of exercise of the right of retraction, the company Atika will proceed to the replacement of the articles, within 14 days following the notification of your request and via the same means of sending that at the time of the order. Article 7- Availability Our products are offered as long as they are visible on Afrikrea.com and within the limits of available stocks. For non-stocked products, our offers are valid subject to availability at our suppliers. Article 8 - Delivery The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the page of validation of the order. In case of delay of shipment, an email will be sent to inform you of a possible consequence on the delivery time which has been indicated to you. In case of deliveries by a carrier, the company Atika can not be held responsible for late delivery due exclusively to the unavailability of the customer after several proposals for appointments. Article 9 - Guarantee All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects. In case of non-compliance of a product sold, it may be returned, exchanged or refunded. All complaints, requests for exchange or refund must be made by email within 30 days of delivery. The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6. Article 10 - Liability The products offered conform to the Cameroonian and European legislation in force. The responsibility of the company Atika can not be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order. In addition, the company Atika can not be held responsible for damages resulting from misuse of the purchased product. Finally the responsibility of the company Atika can not be engaged for all the inconveniences or damages inherent to the use of the Internet network, in particular a break of service, an external intrusion or the presence of computer viruses. Article 11 - Applicable law in case of disputes The language of this contract is the French language. These conditions of sale are subject to Cameroonian law. In case of dispute, the Cameroonian courts will be the only competent. Article 12 - Intellectual Property All elements of the Atika boutique on Afrikrea.com are and remain the exclusive intellectual property of Atika. Article 13 - Personal data The company Atika reserves the right to collect personal information and personal data about you. They are necessary to manage your order, as well as to improve the services and information we send you. They can also be forwarded to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory requirements. Article 14 - Archiving Proof The company Atika will archive purchase orders and invoices on a reliable and durable as a true copy.